Terms of Service

These Master Workspace Terms of Service (“Terms”, “Agreement”) govern the provision, licensing, and day-to-day use of managed private offices, flex workstations, enterprise team suites, meeting facilities, and virtual office addresses provided by Leeway Space across its network of centres in Visakhapatnam, Andhra Pradesh.

1. Nature of Agreement: Revocable Commercial License

The Member expressly understands and acknowledges that this Agreement constitutes a commercial revocable license to utilize designated office space and shared amenities. Nothing in this Agreement creates a lease, tenancy, easement, or any real property interest in favour of the Member or any individual employee. Leeway Space retains full legal possession and operational control over all premises at all times.

2. Workspace Scope & Service Inclusions

Subject to timely payment of monthly membership fees, Leeway Space provides:

• Physical Infrastructure: Fully furnished private suites, ergonomic Herman Miller / Steelcase standard chairs, sound-dampened partitions, and air conditioning during standard operational hours.
• High-Speed Telecommunications: Dual redundant gigabit internet leased lines with automated failover and 99.98% target uptime.
• Power Assurance: Uninterrupted Power Supply (UPS) with heavy-duty backup diesel generator failover to protect continuous engineering operations.
• Hospitality & Maintenance: Daily housekeeping, sanitization, gourmet beverage stations (tea, artisanal coffee, purified RO water), and executive reception concierge.
• Conference Allocation: Monthly meeting and boardroom credits as defined in the Member’s specific Service Schedule.

3. Member Obligations & Acceptable Use Policy

All members, staff, and authorized guests agree to maintain a professional, respectful, and safe business atmosphere:

1. Security Protocols: Biometric access credentials and NFC keycards are strictly personal to the registered individual. Badge sharing or tailgating unauthorized individuals is grounds for immediate membership review.
2. Network Conduct: The shared and dedicated networks must not be used for unlawful distribution of copyrighted media, peer-to-peer torrenting, unauthorized penetration testing, high-draw crypto mining, or cyber harassment.
3. Acoustic Etiquette: Open flex desks are designated quiet zones. Extended phone calls and video conferences must be taken in dedicated phone booths or reserved meeting rooms.
4. Hazardous Materials: Flammable substances, combustible chemicals, and illegal items are strictly prohibited inside any Leeway Space facility.

4. Billing, Security Deposits & GST Compliance

5. Virtual Office & Regulatory Compliance

Clients utilizing Leeway Space addresses for MCA/ROC company incorporation, GST registration, or commercial mailing agree to maintain valid business licenses. In the event of government inspection or notice, clients must provide requested verification documents within 48 hours. Leeway Space disclaims liability for regulatory penalties incurred due to a tenant's failure to maintain tax compliance.

6. Cancellation, Notice Period & Terminations

Either party may terminate the workspace license by providing written notice via official email:

• Hot Desk & Dedicated Desk: Minimum 30 calendar days notice prior to renewal date.
• Private Team Suites & Custom Floorplates: Minimum 60 calendar days notice, or as stipulated in the customized Enterprise Master Agreement.

7. Governing Law & Exclusive Jurisdiction

This Agreement and all operational interactions shall be governed by and construed in accordance with the laws of the Republic of India. Any dispute, claim, or controversy arising out of or relating to this Agreement shall be referred to arbitration in Visakhapatnam under the Arbitration and Conciliation Act, 1996. The competent civil courts situated exclusively in Visakhapatnam, Andhra Pradesh shall have sole jurisdiction.

8. Legal Notices & Contract Inquiries